---
title: "QMS software modules · VisualQMS"
url: "https://visualqms.com/modules/"
language: "en"
description: "VisualQMS modules for complaints, deviations, non conformances, CAPA, change requests, audits and risk, linked to one another and to the documents they concern."
---

Pick what you need

# Modules for every part of your quality work

Complaints, deviations, non conformances, CAPA, change requests, audits and risk each have a module, linked to one another and to your procedures, training and standards. Start with the ones you need and add the rest later.

[Book a demo](https://visualqms.com/book-a-demo/?message=Demo%20request%3A%20choosing%20modules)

![Three screens of VisualQMS: the CAPA board with a column per step and the implementor and deadline on every card, the metadata card of a recorded issue with its department, procedure and process activity, and a month calendar of internal audits](https://visualqms.com/img/HvmvjLg_QG-200.webp)

Open cases stay visible

## Every case follows a set workflow, with reminders

The add-on modules support all your QMS activities. You see which cases are still open, and the people responsible are reminded of their tasks.

[### Issues and complaints

Customer complaints and other issues are recorded, and you decide how each kind is handled.

See issue management](https://visualqms.com/modules/issue-management/) [### Deviations

Each deviation is recorded and follows the same steps, linked to the CAPA it leads to.

See deviation management](https://visualqms.com/modules/deviation-management/) [### Non conformances

A non conformance runs from registration and investigation to review and approval, linked to the CAPAs that fix it.

See non conformances](https://visualqms.com/modules/non-conformance-management/) [### CAPA

Each action has a person responsible and is escalated if it runs late, with the finding that started it linked.

See CAPA management](https://visualqms.com/modules/capa-management/) [### Change requests

A request says what should change, and where your rules require it, it is approved before the document is edited.

See change management](https://visualqms.com/modules/change-management/) [### Risk assessments

Risk assessments and risk analyses, linked to the CAPAs, changes and documents they concern.

See risk management](https://visualqms.com/modules/risk-management/) [### Internal audits

See where every audit stands, from planned to completed, and link the observations it raises to CAPA.

See internal audits](https://visualqms.com/modules/internal-audit/) 

The part everyone uses

## Procedures and training that stay in step

The core modules are document control with templates, training management, quality standards support, and comments and suggestions. The process maps are a core module.

[Core module

### Document control

Procedures and templates are approved before they are published, and ordinary users only see the published version.

See document control](https://visualqms.com/features/document-control/)  [Core module

### Training management

People confirm they have read the documents that apply to them, by role, department or any other detail, including new versions when the rule requires it, and their manager is told when training is overdue.

See training management](https://visualqms.com/modules/training-management/)  [Core module

### Quality standards

Documents and process maps are tagged with the requirements they answer, so you can find your way by standard.

See standards support](https://visualqms.com/features/quality-standards/)  [Core module

### Visual processes

Process maps drawn in Elements.cloud, where each activity opens the latest approved version of its procedure.

See visual processes](https://visualqms.com/features/visual-processes/) 

Free help to choose

## Work out which modules you need

Tell us what your quality work looks like today, and we show you the modules that fit in a personal demo. Our help while you choose a QMS is free of charge. We answer the same working day.

[Book a demo](https://visualqms.com/book-a-demo/?message=Demo%20request%3A%20choosing%20modules)