Before you book a demo

Straight answers to the first questions

What it costs, who is behind it, which standards and modules it covers and where it runs. For anything else, book a demo and ask us directly.

The complaint process as a map in VisualQMS, with the activity Assess severity and contain opened beside it to its procedure, its notes and the ISO 9001 clause it answers
What is VisualQMS?
Our complete quality management system on M‑Files. Complaints, deviations, CAPA, change requests, audits and risk are handled in the same system as your procedures, training and standards, and every case is linked to what it concerns. The process maps, drawn in Elements.cloud, are a core module.
What does VisualQMS cost?
We don't publish a price list. The quote covers the M‑Files, Elements.cloud and VisualQMS licences and our help implementing them, for the modules you choose. See how the quote is made up.
Can we try it before we decide?
Yes. Click through the interactive demo at your own pace, or book a personal demo. We may also be able to set up a demo or trial designed for your needs.
Who is behind VisualQMS?
Solution Management ApS (Vandtårnsvej 62, 2860 Søborg, Denmark) makes VisualQMS, delivers it and implements it, and you buy the M‑Files, Elements.cloud and VisualQMS licences from us. We are an authorised M‑Files reseller and an Elements.cloud reseller.
Can the apps for dashboards, boards and AI go on our quote?
Yes. We supply the apps for dashboards and boards, the AI assistant and co-authoring alongside VisualQMS, and add the ones you want to your quote.
Which standards does it support?
By design VisualQMS supports the requirements of the most common quality standards, and you can manage several standards in one system. You tag documents and process maps to the requirements they relate to and navigate by standard.
Does VisualQMS make us ISO 9001 certified?
A certification body certifies your quality management system. VisualQMS keeps the documents, records and links the auditor asks to see, with every change to a document in its version history.
Which modules are there?
The core modules are document control with templates, training management, quality standards support, and comments and suggestions. The process maps are a core module. The add-on modules cover the quality activities: non conformances, customer complaints, claims, deviations, internal audit observations, change requests, risk assessments, recorded issues, CAPA and audit management. Ask us which modules your quote includes.
Can we use only some modules?
Yes. You aren't required to use all modules. Controlled documents and the process maps are typically implemented first, and other modules are added at the start or later.
Does it work with the tools we already use?
VisualQMS is tightly integrated with Microsoft 365, including Word, Excel, PowerPoint, OneDrive, Teams and SharePoint. Documents can be signed with DocuSign or Adobe Sign, and ERP or CRM systems connect through APIs, direct ODBC connections and other methods. For AI, Aino is M‑Files' own AI assistant, and it is available to VisualQMS customers. Alongside VisualQMS we can also supply an AI assistant that works inside M‑Files, beside the record you have open. You choose where the AI runs: Scaleway (a European provider, hosted in the EU), OpenAI, Azure AI Foundry, or a model on your own servers. Run M‑Files and the model on your own servers, and your data never leaves the company. If you switch on search by meaning, keep its index and the service that prepares it there too. See the integrations.
Can it run in the cloud or on-premise?
Both. VisualQMS can run on-premise, hosted, in your own cloud or on M‑Files Cloud.
How long does implementation take?
The modules are pre-configured, and set up for your organisation during implementation. Four things decide how long it takes: which modules you start with; whether you include the process maps, and how far you take them; how many documents you move in before go-live, and how much tidying they need; and how much you want tailored. Book a demo, and we'll go through your scope with you.
Do you help after go-live?
Yes. We often implement remotely, across time zones, and support you in your daily work afterwards.
How quickly do you answer?
We answer the same working day, and our help while you find and select a QMS is free of charge.

Ask us the rest

Book a demo and put your questions to us there, or write them down and send them to us first.